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Before you toss your broken smartwatch and buy a replacement, get this: Coros has introduced a new repair service. The process is a beautifully straightforward exchange model: You need a battery or screen replacement, you send them your watch and a payment, and they send you a working, refurbished watch. The program offers battery, screen, button, and digital dial replacements. If you could use an upgrade or repair on your Coros watch, here’s what you need to know.
How the Coros repair program works
If you need repairs, like a battery replacement or screen fix, all you need to do is visit coros.com/repairs to initiate the process. The repair process can take up to 30 days. Instead of waiting without a device for a month, you can get a replacement immediately to keep training uninterrupted. This means you aren’t getting your physical watch back, but also, it means minimal disruption to training schedules and recovery tracking. The company’s goal is keeping products in active use for as long as possible.
Eligible devices
The following Coros products are eligible for repairs:
Pricing
The repair program covers several common issues athletes face with their devices, with the cost of your repairs dependent on the device and service needed. Fees range from $59 to $89 for battery replacement, and $79 to $119 for cracks, scratches, and backlight malfunctions. Here’s the full breakdown.
Pace 3: $59 for battery replacement, $79 for screen/dial/button repair
Pace Pro: $59 for battery replacement, $89 for screen/dial/button repair
Apex 2: $69 for battery replacement, $99 for screen/dial/button repair
Apex 2 Pro: $69 for battery replacement, $99 for screen/dial/button repair
Vertix 2S: $89 for battery replacement, $119 for screen/dial/button repair
DURA: $69 for battery replacement, $99 for screen/dial/button repair
The bottom line
Coros’ repair program is pretty good, and definitely more accessible and affordable compared to Apple or Garmin repair options. Coros’ approach stands out with the fact that once they receive your return, you get a refurbished device immediately. This really does solve a key pain point for serious athletes who rely on consistent data tracking. While other manufacturers may offer repairs, few prioritize maintaining the user’s training continuity. The program also suits anyone who prefers their favorite, reliable devices over frequently upgrading to the latest models.
Again, full details are available at coros.com/repairs.
